Frequently Asked Questions

Can I order for the same day ?

Orders are to be ordered at least 48 hours in advance. However, if you require an item urgently, please Whatsapp us at 8299 3209 or email lingspatisseries@gmail.com and we will see what we can do !

How early in advance should I place my order?

Orders are to be ordered at least 48 hours in advance. Upon placing your orders, we will deliver within 2 working days. You will be notified when your orders are being dispatched.

For customised cake and dessert table, please order at least 2-4 weeks in advance depending on the complexity of the orders.

For corporate or bulk orders please order at least 1 week in advance.

Can I amend or cancel my order?

Changes to collection and delivery timing are allowed within the next working day.

Refunds and cancellations are not allowed once payment has been processed and completed.

How much is the delivery fee?

Delivery is S$15 per location. Free delivery for orders above S$250.

Can I choose a time slot for my delivery?

We are not able to support time slot requests at the moment.

Do you deliver to all parts of Singapore?

We do not deliver to:

• Kusu island
• Gul Area
• Tuas sector
• Benoi sector
• Pulau ubin
• Alps avenue
• Pulau Damar Laut
• Brani terminal avenue
• Pulau Busing
• St John’s island
• Pulau tekong
• Seletar Aerospace
• Airport Cargo Road
• Airline Road
• Turf Club Avenue
• Pulau Sakeng
• Pulau Sebarok

What will happen if I am not around to receive the delivery?

Please kindly ensure someone is available to receive your delivery. Do kindly provide us with your contact number so that our driver will be able to contact you should any issues arise during delivery.

If you are uncontactable and delivery is unsuccessful, a redelivery fee of SGD 15 will be imposed.

Are your items Halal ?

Our food items are not halal certified, but they do not contain any pork, lard or alcohol.

Reach Out To Us